REFERENCE DIRECTORY

Consumer and home.
Find a useful starting point.

Purchases, energy, housing, renovation and consumer protection. Explore 15 selected destinations with their publisher and official domain.

Repair tools and a reusable bag in a kitchen
Repair tools and a reusable bag in a kitchen. Illustration generated with AI · Fictional scene.

Consumer and home.
15 selected websites.

Purchases, energy, housing, renovation and consumer protection. Each listed website retains its own publisher and official destination. Read the individual records in English or switch to their French counterpart.

Choose a subject.
Then narrow the question.

Browse each subject, compare the resources and open an English record with publisher details and practical checks.

14 websites · bilingual records

Public services

Rights, official procedures, public data and French institutions.

Explore this subject
14 websites · bilingual records

Health and solidarity

Health information, prevention, care and support resources.

Explore this subject
14 websites · bilingual records

Jobs and business

Careers, job search, training, business creation and management.

Explore this subject
30 websites · bilingual records

Education and knowledge

Study guidance, courses, libraries and open knowledge.

Explore this subject
17 websites · bilingual records

News and media

General news, public broadcasting and media literacy.

Explore this subject
14 websites · bilingual records

Culture and heritage

Museums, archives, creative work, events and cultural heritage.

Explore this subject
22 websites · bilingual records

Search and artificial intelligence

Search engines, AI assistants and research tools.

Explore this subject
40 websites · bilingual records

Digital tools

Web standards, software, development, archives and secure communication.

Explore this subject
13 websites · bilingual records

Travel and mobility

Transport, maps, destinations and journey planning.

Explore this subject
15 websites · bilingual records

Consumer and home

Purchases, energy, housing, renovation and consumer protection.

Explore this subject
17 websites · bilingual records

Science and environment

Scientific research, climate, weather, geography and natural risks.

Explore this subject
12 websites · bilingual records

World and international

International institutions, global data and cooperation.

Explore this subject
10 websites · bilingual records

Sport and leisure

Sports organisations, competitions and outdoor activities.

Explore this subject

Consumer and home: 15 websites.

Purchases, energy, housing, renovation and consumer protection. Each record identifies its publisher and official destination, with related resources and practical checks.

View all 232 websites →

Consumer and home · France

60 Millions de consommateurs

Institut national de la consommation

Investigations, product tests, alerts and practical advice on consumer products, services and rights.

Read the record →Visit 60millions-mag.com ↗
Consumer and home · France

ANIL

Agence nationale pour l’information sur le logement

Independent guidance on housing rights, contracts, financing, renting and shared ownership.

Read the record →Visit anil.org ↗
Consumer and home · France

RappelConso

DGCCRF, DGAL, DGEC et DGPR

Official product recall alerts for the French market, with references, affected batches, risks, instructions, contacts and RSS feeds.

Read the record →Visit rappel.conso.gouv.fr ↗
Consumer and home · European Union

Safety Gate

Commission européenne

The European alert system for dangerous non-food products, with searchable notifications and product references.

Read the record →Visit ec.europa.eu ↗
Consumer and home · France

SignalConso

Direction générale de la concurrence, de la consommation et de la répression des fraudes

French public service for reporting consumer problems and finding appropriate steps.

Read the record →Visit signal.conso.gouv.fr ↗
From a resource to usable evidence

Keep evidence before comparing or making a complaint

Compare purchases by exact model, seller, total cost and terms. Prepare a dispute with documents and a timeline, keeping reporting separate from case resolution.

Read a product recall record

The reference record distinguishes the product, its batches and sale period. It is a documentation example, not a list of current recalls.

A question to resolve: Your packaging resembles the photograph, but you have not read its batch. What is missing?

Read the documented table and worked explanation →

Choose the evidence for your task
TaskInformation to retainStarting point
Compare a productReference, test method, date, current priceQue Choisir Ensemble
Report a consumer problemSeller, contract, facts, evidence, correspondenceSignalConso
Prepare an energy disputeBills, readings, complaint, eligibilityMédiateur national de l’énergie
Read a comparison with its protocolEdition, models and criteriaQue Choisir Ensemble
Distinguish test and testimonyAuthor, content type and method60 Millions de consommateurs
A record worth keeping

Keep the offer, terms, invoice, messages and dates. For a recalled product, match batch and references in the official notice before applying instructions.

Compare an offer with a reference bill

Use the same needs, periods and units to avoid comparing only prominently advertised amounts.

  1. Define the need

    Record consumption or service, period, dwelling and relevant constraints.

  2. Break down cost

    Identify fixed and variable components, options and assumptions. Keep conditions and final price.

  3. Check the scenario

    Compare identical inputs. Note what is measured, declared or estimated.

Useful output

A comparison retaining assumptions, units, period, price and conditions for every offer.

A simulation and an actual bill are different objects; keep inputs before comparing amounts.

Is the monthly price enough for comparison?

Add initial fees, options, duration and post-promotion prices. Check the terms of the actual proposed contract.

Does reporting automatically produce a refund?

Do not assume so. Reporting, complaining to the seller and other remedies are distinct procedures.

Does one model’s score apply to the entire brand?

No. Keep test reference and conditions, then check the model actually offered.

Which website for which need?

Four concrete starting points.

These resources answer different questions. Match one to your task, then make the suggested check before relying on its result.

SignalConso

Report a consumer problem

Identify the business and describe the problem through the public service.

Check first Keep the contract, receipt and correspondence as evidence.

Find SignalConso →
Énergie-Info

Compare an energy contract

Read public guidance on offers, bills and suppliers.

Check first Compare total price, duration and your current contract terms.

Find Énergie-Info →
France Rénov’

Prepare home renovation

Seek public advice before selecting quotes and work.

Check first Check support conditions and the contractor’s qualifications.

Find France Rénov’ →
ANIL

Understand a housing issue

Consult independent information about renting, financing or shared ownership.

Check first Match the rule to the lease and specific situation.

Find ANIL →
Similar names, different purposes

Choose by the document or action you need.

These comparisons show when two resources in the same subject answer different questions.

From a category
to the right destination.

The portal gives you context before the external click. Current conditions and sensitive instructions must still be confirmed with the destination publisher.

  1. 01
    Choose a subject

    Start with the category that matches your practical need rather than the name of a platform.

  2. 02
    Read the record

    Use the publisher, description, country and topic tags to understand what the resource covers.

  3. 03
    Check the destination

    Confirm that the external domain matches the publisher and service you intended to reach.

  4. 04
    Verify changing details

    Review current dates, prices, availability, terms and sensitive instructions on the destination website.

Useful scope.
Clear limits.

What is included in the World Web Certified directory?

The directory contains 232 useful starting-point websites across 13 subjects, including public services, health, education, media, culture, search, digital tools, travel, consumer information, science and sport.

Are directory entries certifications or rankings?

No. Inclusion is an editorial orientation choice, not a technical certification, commercial ranking or guarantee covering every page and service on the external website.

Are the individual records available in English?

Yes. Every directory record has an English page with a description, publisher, official destination, a specific use case and practical checks. Use the language menu to open its French counterpart.

How should I verify an important destination?

Check the domain, publisher and purpose described in the record, then confirm current terms, dates and sensitive information on the destination website before acting.

How can I report an error in a record?

Use the Contact page and provide the relevant URL, the inaccurate passage and a supporting source when possible.