Public services

FranceConnect

French state sign in system for accessing many public services with an existing account.

Visit the official website ↗
Archived homepage screenshot of FranceConnect
Archived preview

Screenshot captured on an unrecorded date. The current website may have changed.

A concrete use case

Sign in to the correct public procedure

Start from the official procedure and choose an identity account you control.

Check first: Check the destination and identity provider before approving the connection.

A civic service reception with folders and waiting chairs
AI-generated contextual illustration · Fictional scene, not a photograph of this organization’s premises or services.
Our worked method

Identify the required platform before signing in

FranceConnect
Recognize the service’s button.
FranceConnect+
Examine available identities.
  1. Start from the service where you need to act.
  2. Record its button and available identity providers.
  3. Consult that platform’s help if they differ.

Fictional example: Lea uses an account for one procedure but cannot find it for another. She compares the two services’ buttons before assuming her account is broken.

Your useful record: Service, required platform and difficulty, without login codes.

Successful sign-in does not submit the procedure.

Choose another worked method

Editorial method informed by FranceConnect — Différences entre les plateformes. Documentation consulted on . Examples are fictional exercises, not results from a live service test.

Choose the right identity route

FranceConnect and FranceConnect+ are not interchangeable names for the same access.

Choose the right identity route Requested service → Compatible identity → Return to service Requested service Compatible identity Return to service
Reading guide: the three elements to connect. Details follow in the table.
Fields and distinctions to understand
ElementMeaning
FranceConnectLow eIDAS assurance level.
FranceConnect+Substantial and high assurance levels.
Available accountIdentity providers depend on the platform.
Reusing a sign-inStart from the requested service. The assurance level must match that service, not just an account you own.
Missing providerA provider available through FranceConnect is not necessarily available through FranceConnect+.

Try the reasoning

Illustrative situation. A service requests FranceConnect+, but your usual account only appears in FranceConnect. Should you repeat the same attempt?

Read the explanation

Start from the service’s button and check compatible identities. Successful sign-in does not mean the application has been approved.

Documentation for the table : FranceConnect — Différences entre les plateformes · . The exercise is an editorial example.

Documented resource details

Distinguish sign-in from the receiving service

FranceConnect connects a procedure to an identity provider you already use. Start on the service where you want to carry out the procedure: the FranceConnect information website does not receive your application.

Starting point
The sign-in button on the service concerned.
Identification
Select an existing account from the offered providers.
FranceConnect+
Some sensitive procedures use a digital identity and stronger authentication.
Assurance levels
FranceConnect uses the low level; FranceConnect+ uses substantial and high levels.
Source: FranceConnect — Différences entre les plateformes · consulted on
Available providers
Usable identity providers depend on the platform’s supported level.
Source: FranceConnect — Différences entre les plateformes · consulted on
Is FranceConnect my application form?

No. It identifies you; the receiving service handles the procedure.

Initial profile documentation

Initial profile documentation consulted on . Added details carry their own source and consultation date above.

Editorial selection, without website certification. Read our method.