Read consumer information
Que Choisir Ensemble
Open website quechoisir.orgRecord and sourcesShopping & second-hand goods
Compare an offer, find a product and prepare a second-hand purchase. Start with seller identity, item condition and return terms.
Everyday practical guides
Direct links by need
Understand consumer problem reporting
SignalConso
Open website signal.conso.gouv.frRecord and sourcesCheck recalled products
RappelConso
Open website rappel.conso.gouv.frRecord and sourcesPrepare your research
Two tasks in this topic need different information. Use these prompts to prepare a search or enquiry.
| Task | Record | What not to infer |
|---|---|---|
| Compare total cost | Price, quantity, delivery and displayed fees | The headline price may not be the total |
| Examine a used item | Model, defects, accessories and actual photos | A catalogue photo does not prove the item’s condition |
Keep missing information visible before deciding.
Before you continue
Compare the total cost including delivery and fees, rather than the displayed price alone.
Within our AR network
These websites belong to our network. They appear separately from this topic’s external resources; inclusion does not verify their offers.
General-interest topics and everyday guides are available in four languages. Reference records and digital guides are provided in French and English. External website language depends on the destination.
Editorial selection updated on